Salesforce Agentforce Training Course

This course will help you master Salesforce Agentforce — Salesforce’s AI-powered platform for building intelligent service agents. You’ll learn how to design, build, and deploy AI Agents that automate customer support, case management, and data retrieval tasks.

What you’ll learn:

• Module 1: Introduction to Agentforce (8 Sessions | 1 Hr 54 Min)
• Module 2: Agentforce Actions, Create Service Agent and Deploy to Community Site (10 Sessions | 5 Hr 0 Min)
• Module 3: Agentforce Employee Agents in Salesforce (11 Sessions | 2 Hr 47 Min)
• Module 4: Real-Time Example Agentforce Agents(3 Sessions | 1 Hr 29 Min)

By the end of this training, you’ll be confident to implement Salesforce Agentforce solutions for any business use case.

What’s Included / Deliverables

🎥 12+ Hours of Recorded Video Sessions

📘 Downloadable Notes, PDFs, and Flow Diagrams

🧠 Assignments and Practice Scenarios

💬 Support & Q&A Community Access

🏅 Certificate of Completion